The LaLiT New Delhi

The location of the property is excellent, walkable distance to Cannaught Place and metro . The best thing about this property is the courteous nature of the staff . Everyone from the gate watchman to the reception staff all are very polite and helpful. All your concerns and issues will be dealt with immediate assistance. The breakfast spread was elaborate and delicious. The room was good in size and all other facilities like swimming pool,gym etc are very well maintained.

Service was prompt and efficient. The on-site restaurant Balachi good and room service and laundry was handled well.

We stayed here 3 times over our holiday in India and used this location as a base for our trip. The hotel is beautiful, grand and smells delicious! The service in the lobby from the staff are superb, however it loses a star for the front desk and thee front desk service. Our check in experience was very frustrating and took far longer than it should, granted we were there at the same time as the G20 but the queues to check in were longer than any other hotel we stayed at in India and we stayed in 7 x 5 Star hotels. The front desk staff seemed quite miserable so I would put this down to process being very manual. Photocopies of passports of guests were visible at one point which was alarming. Since the lobby is so huge and comfortable with many seats, perhaps they can work on a ticketing system allowing guests who have travelled thousands of miles to be here a chance to rest until it is their turn to check in. Breakfast was good, particularly the Indian selection, they serve good coffee and copious amounts of delicious masala Chai. Ice in the bar is from filtered water so was safe to drink. We stayed in a standard room, a deluxe room and then the suite, a huge room which also includes executive lounge access. Our standard room was run down, the other 2 rooms were fantastic. For reference they were 1805 and 1215. The hotel is in close proximity to the famous connaught Square, so you can find so many restaurants and shops just a walk away. Room service menu is very expensive, there is a great restaurant called juggernaut which is on the corner and serves amazing food at a decent price. Big thanks to Pravan on the concierge team, he remembered us and was a welcome face every time we returned to the glorious Lalit. We will continue to stay at Lalit as our base to discover more of India.

The staff were amazing, from the check in to the assistance provided through my stay. I can not speak highly enough of the staff that attended to us, exemplary with no ask being too high.

“Service - Amernities - It's All at The LaLit” Stayed at The LaLit on three occasions during the month of October. From the check-in, quality of room, bed, shower, amenities, porters... all excellent. The check-out is a tad slow; and the e-rickshaw drivers outside the hotel are definitely not trustworthy...and it's a n easy ten to fifteen minute walk to Connaught Place...